Privacy Policy

Last Updated: January 7, 2025

Effective Date: January 7, 2025

1. Introduction

Welcome to Astrology Counsel ("we," "our," "us," or the "App"). This Privacy Policy explains how Astrology Counsel collects, uses, shares, and protects your personal information when you use our mobile application available on Google Play Store.

Developer: Astrology Counsel
Contact Email: privacy@astrologycounsel.com
Location: India

By downloading, installing, or using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.

2. Information We Collect

We collect the following categories of data, as defined by Google Play's Data Safety requirements:

2.1 Personal Information (Required for Core Functionality)

Data Type Purpose Required?
Name Display in app, personalization Yes
Email Address Account creation, authentication, communication Yes
Date of Birth Generate accurate Vedic birth chart Yes
Time of Birth Calculate precise planetary positions Yes
Place of Birth Determine geographical coordinates for chart Yes

2.2 User-Generated Content

  • Chat Messages: Questions you ask SAGE (our AI astrology guide) and conversation history
  • Matchup Profiles: Information about people you add for compatibility analysis (name, birth details)

2.3 App Activity & Usage Data

  • Feature Usage: Which features you use (reports, matchups, daily horoscope)
  • Session Data: App open/close times, screens viewed
  • Crash Logs: Technical information when the app crashes (for debugging)

2.4 Device Information

  • Device Identifiers: Anonymous device ID for analytics
  • Device Type: Phone model, operating system version
  • Timezone: For displaying times in your local timezone

2.5 Financial Information

  • Purchase History: Record of subscription purchases (via Google Play Billing)
  • Subscription Status: Active, expired, or cancelled status

Note: We do NOT collect or store credit card numbers, bank accounts, or payment method details. All payments are processed securely through Google Play.

3. How We Use Your Information

Purpose Data Used Legal Basis
Generate birth chart & horoscopes Birth date, time, place Contract performance
Provide AI astrology consultations Birth chart, chat messages Contract performance
Create compatibility reports Your data + matchup profiles Contract performance
Process subscriptions Purchase history, email Contract performance
Send account notifications Email address Legitimate interest
Improve app performance Usage data, crash logs Legitimate interest
Prevent fraud & abuse Device info, usage patterns Legitimate interest

4. Data Sharing & Third Parties

4.1 We Do NOT:

  • Sell your personal data to third parties
  • Share your data for advertising or marketing by third parties
  • Use your data for behavioral advertising
  • Share your birth details publicly

4.2 Service Providers We Use:

Provider Purpose Data Shared
Google (Firebase/Play Services) Authentication, billing, crash reporting Email, device ID, crash logs
Supabase Database hosting, user authentication All user data (encrypted)
Google Gemini AI AI-powered astrology responses Birth chart data, user queries
Render Backend API hosting API requests (encrypted)

4.3 Legal Disclosures

We may disclose your information if required by law, court order, or to protect our legal rights.

5. Data Security

We implement industry-standard security measures:

  • Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
  • Access Control: Row-level security ensures users can only access their own data
  • Authentication: Secure OAuth 2.0 via Google Sign-In
  • Infrastructure: Hosted on SOC 2 compliant providers (Supabase, Render)
  • No Plain Text Storage: Sensitive data is never stored in plain text

While we use commercially reasonable safeguards, no system is 100% secure. We cannot guarantee absolute security.

6. Data Retention

Data Type Retention Period
Account & profile data Until account deletion
Chat history Until account deletion
Reports & matchups Until account deletion
Purchase records 7 years (legal requirement)
Crash logs 90 days
Anonymized analytics Indefinitely (non-identifiable)

7. Your Rights & Choices

7.1 All Users Have The Right To:

  • Access: View your data in App Settings
  • Correct: Update your profile information anytime
  • Delete: Request complete deletion of your account and data
  • Export: Request a copy of your data
  • Withdraw Consent: Stop using the app and delete your account

7.2 How to Delete Your Data

You can delete your account and all associated data through:

  1. In-App: Settings → Account → Delete Account
  2. Email: Send request to privacy@astrologycounsel.com
  3. Web Form: Visit our Data Deletion Page

Deletion requests are processed within 30 days.

7.3 Manage Permissions

You can manage app permissions in your device settings:

  • Notifications: Enable/disable push notifications
  • Storage: Required for app functionality

8. Children's Privacy

Age Restriction: This App is intended for users aged 13 years and older.

We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@astrologycounsel.com. We will delete such information promptly.

9. International Data Transfers

Your data may be processed in countries other than your own, including the United States and India, where our servers and service providers are located. These countries may have different data protection laws. By using the App, you consent to such transfers.

We ensure appropriate safeguards are in place, including standard contractual clauses where applicable.

10. Region-Specific Rights

10.1 European Union (GDPR)

If you are in the EU/EEA, you have additional rights:

  • Right to data portability
  • Right to object to processing
  • Right to lodge a complaint with a supervisory authority

10.2 California (CCPA)

California residents have the right to:

  • Know what personal information is collected
  • Know if personal information is sold or disclosed and to whom
  • Say no to the sale of personal information (we do not sell data)
  • Access your personal information
  • Request deletion of your personal information
  • Not be discriminated against for exercising your rights

10.3 India (DPDP Act)

Indian users have the right to:

  • Access and correct personal data
  • Data erasure
  • Grievance redressal
  • Nominate another person to exercise rights

11. Google Play Requirements

11.1 Permissions Used

Permission Purpose
INTERNET Required for all app functionality
BILLING Process in-app subscriptions via Google Play

11.2 Google Play Services

This app uses the following Google Play services:

  • Google Sign-In: For secure authentication
  • Google Play Billing: For subscription payments

Use of these services is subject to Google's Privacy Policy.

11.3 In-App Purchases

We offer subscription plans (monthly and annual) processed through Google Play Billing. Payment information is handled entirely by Google. We only receive confirmation of purchase status, not payment details.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. For significant changes, we will notify you via:

  • In-app notification
  • Email (if significant)

Continued use of the App after changes constitutes acceptance of the updated policy.

13. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your data:

Privacy Inquiries: privacy@astrologycounsel.com

General Support: support@astrologycounsel.com

Data Deletion Requests: Data Deletion Page

We aim to respond to all inquiries within 48 hours.

14. Summary (Data Safety Declaration)

For Google Play's Data Safety section:

Data Collected

  • Personal info (name, email, date of birth)
  • Location (birth place only, not device location)
  • App activity and usage data
  • Device identifiers (anonymous)

Data Shared

  • With service providers for app functionality only
  • NOT sold to third parties
  • NOT used for advertising

Security Practices

  • Data encrypted in transit
  • Data encrypted at rest
  • You can request data deletion